Contact Information for:


Domestic Abuse

Mental Health

Legal Advice

Sexual Health

Migrant Helpline







4th Floor, International House, 1 St Katharine's Way, London E1W 1UN
Helpline: 0808 2000 247    Tel: 020 7395 7700
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Broken Rainbow LGBT Domestic Violence Service

Helpline (male worker may answer): 0845 260 4460


Ashford Refuge - Casa Support

Refuge Referrals (man may answer): 0845 072 7625


Canterbury Women's Refuge & Rising Sun DV Project

Advice & Support: 01227 452852
Refuge, Outreach, Drop-in: 01227 452849
Casa Support - Emergency Refuge Referrals (man may answer): 0845 072 7625


Dover and Folkestone Refuges

Folkestone Refuge:   01303 244415
Dover Refuge:   01304 226603
IDVA:   01303 262069


Dover & Shepway Floating Support Service

Floating Support & Advocacy: 01303 268459


Kent: Oasis Domestic Abuse Service

Dover Project Drop-in Centre: 01702 300006


Kent & Medway: Women's Support Service

Helpline: 01622 761146


Mid Kent Refuge

Refuge: 01622 762428


North Kent Women's Aid

Refuge & Drop-in Advice Service: 01322 384792


West Kent Women's Refuge

Refuge: 01892 513747/01892 525888






Mental Health Matters

Mental Health Matters Helpline is a confidential service staffed by highly trained and experienced telephone helpline workers, offering emotional support to people.

Our helpline also provides information on local and national mental health services and can signpost you to further support.

You do not need to have been diagnosed with a mental health need to call our helpline. Anyone can contact us about a range of issues, for which they may need emotional support, including bereavement, relationship problems, loneliness, isolation and stress. The helpline can provide ongoing support over a period of time. We are also here to support people who are caring for others with mental health needs.

Kent & Medway Helpline: 0800 107 0160 (24/7)

Web chat also available for Kent & Medway (24/7)


Signpost/Live It Well Site

This website has been compiled by people working in the voluntary and statutory sector in Kent and Medway. It has been designed as a source of information, help and guidance and is designed to promote wellbeing and better mental health in Kent and Medway for all and to help people connect with their local communities.





Rights of Women

Rights of Women is a women's voluntary organisation committed to informing, educating and empowering women concerning their legal rights. Criminal law advice line for advice on issues including: sexual offences, including rape and sexual assault, domestic violence and harassment, reporting offences to the police and the criminal justice system, the rights of victims, witnesses and defendants, and criminal injuries compensation.

Helpline: 020 7251 8887  (Tuesdays 11am-1pm and Thursdays 2pm-4pm)





Sexual Health Helpline

The helpline provides information on location, dates, times of GUM (STI) clinics, emergency contraception and other contraception including details of sexual health outreach and school nurses.

Sexual Health Helpline: 01303 228808 (Monday to Friday 9am - 5pm)




Migrant Helpline

We run a One Stop Service with offices throughout Kent and East Sussex which provide advice and support to asylum seekers and refugees settled in the local area.  In addition to One Stop, we provide a specialist advice service for EU Migrants called the Migrant Advice Service.  In Kent we run integration projects.

Our Foreign National Prisoner Advice Service caters for foreign nationals who are serving a custodial sentence and need advice or assistance.

We provide support for victims of human trafficking in England, Wales, Scotland and Northern Ireland.

Helpline: 0208 6834767 (Monday-Thursday 9-5, Friday 9-4.30)





Positively UK 

Positively UK's peer workers and mentors are on hand to provide emotional and practical support; whether that's managing physical or mental health, coming to terms with a new diagnosis, managing your treatments, family or financial concerns. Want to talk to another person living with HIV? Peer support helpline: 020 7713 0222 (weekdays 10 to 5pm, Thursdays til 8pm)




East Kent Rape Line - Charity No. 1017581 

PO Box 353 Canterbury - Office: 01227 451753 - Email:

Helpline: 08004582818 - Support : 01227450400 - Openness Project: 01227784886


Supported by: Home Office, Kent RAG, University of Kent, Ministry of Justice, PCC,

Streynshams Trust, Allen Lane Foundation, Whitehead Monckton